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CartConverta
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CartConverta
Apply for early access

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CartConverta support

Tell us what needs attention.

Use the route that matches your request so we can verify it and respond with the right context.

Account and connection help

For sign-in, Facebook Page, Instagram, messaging, or account problems, email [email protected]. Include the store name, what you expected, and what happened.

Privacy and data requests

Email [email protected] with CartConverta data request in the subject. State whether you are a store operator or a customer of a connected store.

For deletion steps and what to expect, read the data-deletion instructions.

Security concerns

Email [email protected] with CartConverta security report in the subject. Do not include live credentials. Describe the affected feature and a safe way to reproduce the concern.

Company information

CartConverta is a product of AutomatorX.ai and is operated by Lightib LLC.

Response expectations

We review requests in the order received and prioritize active security, account-access, and privacy issues. Identity or store authority may need to be verified before we disclose, change, or delete information.